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Terms & Conditions

Last updated: August 8, 2026

These terms govern your use of elevatedigitalmi.com and any services or products you purchase from Elevate Digital ("we", "us", "our"). By using this site or buying from us, you agree to these terms.

1. Who We Are

Elevate Digital is a digital marketing agency based in Metro Detroit, Michigan, providing web design, advertising management, AI workflow automation, local SEO, branding, and content services.

2. Quotes, Scope, and Project Work

Prices shown on this site are starting prices. Final pricing depends on the scope agreed in writing before work begins. Any work outside that agreed scope may require additional cost and time, which we will confirm with you first.

Project timelines, including our stated 7-day website turnaround, begin only once we have received your deposit and all content, images, access, and information we need from you. Delays in providing those materials extend the timeline accordingly.

3. Payment Terms for Project Work

Deposits are non-refundable once work has begun. Your deposit reserves our time and covers work already performed. If you cancel a project after work has started, the deposit is not returned. If you cancel before any work has begun, contact us and we will review your request in good faith.

4. Digital Products and One-Time Purchases

Products purchased through this site are digital and are delivered by email within the delivery time stated on the product. Because these products are digital and delivered immediately or on a short fixed timeline, all sales of delivered digital products are final and non-refundable.

If your product is not delivered within the stated timeframe, or arrives materially different from what was described, contact us and we will correct it or refund you.

5. Monthly Services and Subscriptions

Some services — including advertising management, local SEO, and content strategy — are billed monthly on a recurring basis.

Monthly services require a minimum commitment of three (3) months. Marketing results compound over time, and a shorter run does not give campaigns enough data to perform. By starting a monthly service you agree to pay for at least three monthly billing cycles.

After the initial 3-month period, your subscription continues month to month and you may cancel at any time with at least 7 days' notice before your next billing date. Cancellations take effect at the end of your current paid period. We do not provide partial-month or pro-rated refunds.

Advertising budgets paid directly to platforms such as Meta are separate from our management fee and are not refundable by us.

6. Your Responsibilities

7. Ownership

Once your project is paid in full, you own the final delivered work. We retain ownership of our underlying tools, templates, systems, processes, and code libraries used to produce it. We may display completed work in our portfolio and marketing unless you ask us in writing not to.

8. Results Disclaimer

We work hard to grow your business, but we do not guarantee specific results — including rankings, leads, sales, revenue, or advertising performance. Results depend on many factors outside our control, including your market, budget, pricing, offer, competition, and platform algorithms. Nothing on this site is a guarantee of income or business outcomes.

9. Third-Party Platforms

Our services rely on third-party platforms such as Meta, Google, Stripe, Netlify, and Calendly. We are not responsible for outages, policy changes, account suspensions, or pricing changes made by those platforms.

10. Limitation of Liability

To the fullest extent permitted by law, our total liability for any claim relating to our services is limited to the amount you paid us for the specific service giving rise to the claim in the three months before the claim. We are not liable for indirect, incidental, or consequential damages, including lost profits or lost business.

11. Cancellation by Us

We may decline or end a working relationship if a client is abusive, requests unlawful work, or repeatedly fails to pay or provide required materials. In that case, you are responsible for payment for all work completed up to that point.

12. Governing Law

These terms are governed by the laws of the State of Michigan, without regard to conflict of law principles. Any dispute will be handled in the courts located in Oakland County, Michigan.

13. Changes To These Terms

We may update these terms from time to time. The version posted on this page at the time of your purchase is the version that applies to that purchase.

14. Elevate AI Assistant

Our site includes an AI assistant. It provides general information about our services and public pricing only. Its responses are generated automatically, may contain errors, and are not advice, not a quote, and not an offer or agreement. Nothing the assistant says is binding on us — all pricing and scope are confirmed in writing before work begins, as described in Section 2.

Please do not submit sensitive personal information through the assistant. Conversations are processed by our AI provider to generate replies and are not stored by us; see our Privacy Policy.

The assistant is not a crisis, medical, legal, or financial service. If you are in an emergency, contact your local emergency number. In the US you can call or text 988 for the Suicide & Crisis Lifeline.

15. Contact Us

Elevate Digital
Metro Detroit, Michigan
Email: elevatedigitalmico@gmail.com
Phone: 248-520-4710