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Terms & Conditions

Last updated: October 8, 2026

These terms govern your use of elevatedigitalmi.com and any services you purchase from Elevate Digital ("we", "us", "our"). By using this site or buying from us, you agree to these terms.

1. Who We Are

Elevate Digital is a digital marketing agency based in Metro Detroit, Michigan, providing web design, advertising management, follow-up automation, AI chat assistants, and review management, with a focus on window tint, paint protection film, and auto detailing shops.

2. Quotes, Scope, and Project Work

Monthly plan prices shown on this site are fixed monthly fees, each with a one-time setup fee charged at the start. Website and add-on prices shown are starting prices. Final pricing depends on the scope agreed in writing before work begins. Any work outside that agreed scope may require additional cost and time, which we will confirm with you first.

Project timelines, including our stated 7-day website turnaround, begin only once we have received your deposit and all content, images, access, and information we need from you. Delays in providing those materials extend the timeline accordingly.

3. Payment Terms for Project Work

Setup fees and deposits are non-refundable once work has begun. They reserve our time and cover work already performed. If you cancel after work has started, they are not returned. If you cancel before any work has begun, contact us and we will review your request in good faith.

4. Digital Products

Not currently applicable. We do not sell digital products or take payments through this website. If that changes, we will update this section before any sale.

5. Monthly Plans and Subscriptions

Our Launch, Growth, and Scale plans — along with add-ons such as the AI chatbot and review management — are billed monthly on a recurring basis.

Monthly plans require a minimum commitment of three (3) months. Marketing results compound over time, and a shorter run does not give campaigns enough data to perform. By starting a monthly plan you agree to pay for at least three monthly billing cycles.

After the initial 3-month period, your plan continues month to month and either of us may cancel with at least thirty (30) days' written notice. Cancellation takes effect at the end of the 30-day notice period, and any billing date that falls within that period is still charged. We do not provide partial-month or pro-rated refunds.

Billing method. Monthly plans require a valid payment card kept on file, which you authorize us to charge automatically. Billing runs on the 1st of each month for that month of service. It is your responsibility to keep the card on file current.

Late payments. If a payment is more than 7 days past due, a late fee of 5% of the outstanding amount is added. If a payment is more than 14 days past due, we pause all work on your account — including campaign management and optimization — until the balance is settled. Paused work is not made up retroactively, and we are not responsible for results lost during a pause caused by non-payment.

Advertising budgets are paid by you directly to the advertising platform, are separate from our monthly fee, and are not refundable by us.

6. Your Responsibilities

7. Ownership

Once your project is paid in full, you own the final delivered work. We retain ownership of our underlying tools, templates, systems, processes, and code libraries used to produce it. We may display completed work in our portfolio and marketing unless you ask us in writing not to.

You own your advertising accounts and your data. Campaigns are run in ad accounts that belong to you, billed to your payment method, and the account, its history, its audiences, and its performance data remain yours. We work in them as a granted partner, and when our engagement ends we remove our access and leave the account with you.

8. Results Disclaimer

We work hard to grow your business, but we do not guarantee specific results — including rankings, leads, sales, revenue, or advertising performance. Results depend on many factors outside our control, including your market, budget, pricing, offer, competition, and platform algorithms. Nothing on this site is a guarantee of income or business outcomes.

9. Third-Party Platforms

Our services rely on third-party platforms such as Meta, Google, Netlify, and Calendly. We are not responsible for outages, policy changes, account suspensions, or pricing changes made by those platforms.

10. Limitation of Liability

To the fullest extent permitted by law, our total liability for any claim relating to our services is limited to the amount you paid us for the specific service giving rise to the claim in the three months before the claim. We are not liable for indirect, incidental, or consequential damages, including lost profits or lost business.

11. Cancellation by Us

We may decline or end a working relationship if a client is abusive, requests unlawful work, or repeatedly fails to pay or provide required materials. In that case, you are responsible for payment for all work completed up to that point.

12. Governing Law

These terms are governed by the laws of the State of Michigan, without regard to conflict of law principles. Any dispute will be handled in the courts located in Oakland County, Michigan.

13. Changes To These Terms

We may update these terms from time to time. The version posted on this page at the time of your purchase is the version that applies to that purchase.

14. Elevate AI Assistant

Our site includes an AI assistant. It provides general information about our services and public pricing only. Its responses are generated automatically, may contain errors, and are not advice, not a quote, and not an offer or agreement. Nothing the assistant says is binding on us — all pricing and scope are confirmed in writing before work begins, as described in Section 2.

Please do not submit sensitive personal information through the assistant. Conversations are processed by our AI provider to generate replies and are not stored by us; see our Privacy Policy.

The assistant is not a crisis, medical, legal, or financial service. If you are in an emergency, contact your local emergency number. In the US you can call or text 988 for the Suicide & Crisis Lifeline.

15. Free Shop Audit

The Free Shop Audit is an automated check of the public web page you enter. Its scores and findings are informational only, may not reflect every page or feature of your site, and are not a guarantee of results or professional advice. You may only audit sites you own or are allowed to evaluate publicly.

16. Contact Us

Elevate Digital
Metro Detroit, Michigan
Email: elevatedigitalmico@gmail.com
Phone: 248-520-4710